Pay statements
Send at least three pay statements or check stubs, including the year-end statement or stub.
The IRS is holding the refund because it needs supporting documents to verify income and federal income tax withholding reported on the return.
You must respond by the date printed on CP05A. Include a copy of the notice and records showing when wages were earned, gross income received, and federal tax withheld.
There is no fee to book the call. No documents are required when booking. Have the complete CP05A and filed return available during your call.
CP05A asks for specific support because the income or withholding on the return does not match information available to the IRS or requires verification.
The notice is document-driven. A complete response should connect each record to the wages, gross income, and federal withholding being verified.
Send at least three pay statements or check stubs, including the year-end statement or stub.
A letter on company letterhead should include the employer’s name, address, telephone number, and fax number.
A statement of benefits can support retirement income and federal withholding.
The records must show when the wages or income were earned.
The records must show the gross income received for the year involved.
The records must show the federal income tax withheld for the year on CP05A.
Your response must include a copy of the notice so the IRS can match the documents to the review.
Send readable records that show dates earned, gross income, and federal withholding. The IRS says not to use Form W-2 as the supporting document.
Complete and sign Form 14039 on paper and mail it to the address at the top of CP05A.
CP05 generally tells the taxpayer to wait while the IRS reviews the return. CP05A requires supporting documents by the notice deadline. CP05B also requests records but has its own instructions. Follow the exact notice received.
Show how the submitted pay records add up to the income and withholding reported on the return.
Retain the complete response and the upload confirmation, fax report, or mailing proof allowed by CP05A.
If the records verify the return, the IRS may issue or apply the refund.
The IRS may ask for additional documentation or explanation.
If the response is missing or insufficient, the IRS may deny all or part of the refund and provide appeal rights.
No. The IRS says selection for review does not mean the taxpayer made an error or was dishonest.
No. The IRS says not to use Form W-2 as the supporting document. Use the pay statements, employer letter, or benefit statement described in CP05A.
The IRS says to allow 60 days from the date the supporting documents were provided before contacting it about the review.
Follow the identity-theft instructions immediately, including a signed paper Form 14039 mailed to the address on CP05A.
No. There is no fee to book the call. Professional work requires a separate written engagement.
Assistance may be offered after the notice, filed return, wage records, and withholding proof are reviewed.
This page was reviewed on July 27, 2026. Always follow the date and instructions printed on your actual notice.
Book a call with TaxDecoders. Have the complete CP05A, filed return, and income and withholding documents available during the call.
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